When a new version of one of our software programs is released, it is uploaded onto our web site. Users can then download it and install the latest version on their computer. This process can often be completed in a matter of minutes.

Imagine what it would be like if, whenever there was a software update, you had to ship your whole computer back to us for the new version to be loaded onto it. The cost in shipping and downtime would be quite expensive.

Firmware is basically the software that runs inside the TRAX and tells it how to operate. Like software, firmware is periodically updated to add new features or improve existing ones. With previous TRAX counters the only way to update the firmware in the TRAX was to ship it to us so we could update it for you. However, with the new TRAX Flex, that’s no longer the case.

With the new TRAX Flex, you can update the firmware with the same ease as updating software – simply download the latest firmware version from our web site then, using the TRAXPro software, upload the new firmware into the TRAX Flex. You can now do in minutes what used to take days or weeks to accomplish. No shipping, no downtime, no hassle.